These Terms and Conditions ("T&C") are used in the Games played by you ("you" or "the Player") through Candy.casino website on browser or any type of mobile device.

T&C is an agreement between you and Candy.casino

These T&C come into force when you register personal account on Candy.casino website after clicking "Sign up" button. Thus, you confirm that you have read these T&C and accept them. Using the website you automatically agree with these T&C.

The Candy.casino reserves the right to change, update and modify the Terms and Conditions without prior notification of players.

Restricted countries: United States of America and its territories, France and its territories, Netherlands and its territories, United Kingdom of Great Britain and Northern Ireland, Hungary, Sweden, Spain, Cyprus, Curaçao, Austria, Belgium, North Korea, Iran, Myanmar, and Russia. The casino doesn’t guarantee a successful withdrawal or refund if the Player violates this rule or tries to hide important information from the Candy casino administration.

There are other country restrictions for certain game providers.

In order to be eligible to play real money games at Candy.casino, you must register your Player account.

One player is only allowed to have one Account. Only one Account for each household, IP, PC is allowed. If you attempt to open more than one Account, all these accounts may be blocked or closed and all bets may be cancelled. Also, any deposits, winnings or bonuses received by you with the Duplicate Account can be forfeited by us, and you are obliged to return any such funds which have been withdrawn from the Duplicate Account to us on demand. If you wish to open another account, contact the Manager at support@candycas.com. If a new account is opened, the previous account will be closed. If you notice that you have more than one registered Player Account you must notify us immediately. If you fail to do that, this may lead to your Player account being blocked for. If the mismatch between the name of the account holder in the Candy.casino and the name of the credit card holder through which the deposit was made are detected, this will also result in blocking of all Accounts and cancellation of all payments.

A Player should not share (his/her) account with the third parties, or allow anyone to play using (his/her) account. Any physical person has the right to own only one playing account. If the Player is found out to use other people’s accounts (including accounts of relatives and friends) without permission of the Candy.casino, the Administration reserves the right to cancel his/her account and/or cancel his/her winnings.

You must enter all the relevant information requested into your registration form including a valid e-mail address. This will allow us to help you if you forget your password. It is your own responsibility to ensure that the information you provide is true, complete and correct.

By registering at Candy.casino, a Player acknowledges that he/she is an adult, because the Casino games are prohibited to users under 18.

It is a Player who is responsible for statutory compliance with the laws of his/her jurisdiction.

A Player agrees with the fact that there is money risk as well as confirms he/she agrees that the Candy.casino declines all responsibilities for any financial losses.

Each Player has the opportunity to set a deposit limit on his/her account. Limits can be set on daily, weekly, monthly periods. To set limits, a Player should contact support@candycas.com or finance@candy.casino.

If a Player is found to be involved in illegal, fraudulent or unfair activity or he/she doesn’t follow the requirements of the Candy.casino, the Administration has the right to revoke or block a Players account.

If a huge amount is won at Candy.casino, the Administration of the casino has the right to highlight this news. The Player must give consent to Candy.casino for the disclosure of all the details of winning to media.

If you get a big win, the casino is eligible to request additional payment details in order not to interrupt your withdrawals.

Casino Administration is eligible to conduct KYC (Know Your Client) at any time. This could include providing (but not limited to) a passport/ID, selfie with a document. If a Player makes a deposit via credit card, the Administration may request a copy of the front side of this card (scan or photo).

For this, the player is required to send us a copy or a digital photo of his/her identity document. When making a deposit with a credit card you must send a copy of both sides of the card. The first six and the last four digits of the card should be visible, CVV2 code should be hidden. If you fail to pass this verification during 7 day period, it will result an account closure until the verification procedure is completed and you will be charged a monthly fee of 7 EUR for the verification period.

It is the Player who is responsible for ensuring that all documents as a part of the KYC process are real. Faked or fraudulent documents provided may result in cancellation of deposits and potential winnings of the Player.

Candy.casino is not a financial institution, so it should not be treated as such. No fees will be credited on Players account.

Funds and winnings are not transferable and cannot be assigned to 3rd parties unless the operator agrees.

When making a deposit or withdrawal, a Player must use only his/her personal financial details. The name on the credit cards or payment accounts used for deposits or payouts must correspond to the name registered on your Player Account.

Candy.casino reserves the right to withhold 20% of the withdrawal amount if you have not fulfilled the x3 wagering condition for the deposit (limitedly including table games, live casino and not including slots from clause 2.4 of the Bonus Rules).

Withdrawal of funds received in the "No Wager" promotion the term stated in section 6.4 is not applied. To fulfill the wagering requirements, you need to make an X3 turnover from the deposit. Please note that 15% of the bets made in all table games and live casinos are taken into account when wagering.

In cases when your balance is at least 10 times larger than the total sum of your deposits, you will be limited to € 2,500 (or currency equivalent) for withdrawal per month. In other cases the maximum withdrawal amount per month is € 20,000.

Until the account is fully verified, no withdrawals will be processed.

Verification of documents takes up to 24 hours from the date of submission of the last document.

In order to close your account, contact customer support. We will return to you all funds from your Player Account. The method of repayment will be chosen at our discretion.

You may use support@candycas.com email to send complaints if you have such.

In the case of any dispute, you agree that the records of the server shall be considered as the final authority in determining the outcome of any claim.

You agree that in the event of a disagreement between the result that appears on your screen and the game server, the result that appears on the game server will prevail. You acknowledge and agree that our records will be the final authority in determining the terms and conditions of your participation in the relevant online gaming activity and the results of this participation.

Candy Casino isn’t responsible for any technical errors or malfunctions related to the operation of internet providers, game providers, or players’ hardware occurred during a game.

If you notice an error or malfunction of the software you agree to inform casino administration. If you try to use the error in your own interests for any venal purpose, the casino administration reserves the right for full compensation of the costs caused by the error. This includes costs incurred by the casino due to the lack of notice from you.

If a player happens to be suspected in manipulation, the casino team may refuse to make payments.

If a player violates one of the conditions or the administration has reasonable suspicions of this, we reserve the right to temporarily close player's account or ban it forever without withdrawal of winnings. The funds on user's account will be used to compensate for losses caused to the project.

No refund can be completed once the alleged deposit (including the bonus) has been used.

A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) days if a Player alleges that another person (or minor) has accessed his/her Player Account.

We reserve the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established, in order to ensure that any payment made to us will be honored after a refund has been made. You agree to provide a notarized identification or any other certified identification in accordance with the applicable laws of Your jurisdiction at our discretion. If such notarized or certified identification is not provided within five (5) days after our request, then such refund or reverse transaction won’t be made, Your Player Account is closed and You are forfeited all funds in Your Player Account. Such decision is final and not subject to appeal.

Player should play all games fairly not affecting outcome of the game. This includes using computer aids, mathematical equations, betting systems etc.

User can contact support@candycas.com for all issues relating to refunding of funds.

Limesco Ltd., like most companies providing services on the financial market, adheres to the principles of Anti-Money Laundering and actively prevents any actions that aim or facilitate the process of legalizing of illegally gained funds.

AML policy means preventing the use of the company's services by criminals, with the aim of money laundering, terrorist financing or other criminal activity. For this purpose, a strict policy on the detection, prevention and warning of the corresponding bodies of any suspicious activities was introduced by the company. Moreover, Limesco Ltd. has no right to report clients that the law enforcement bodies are informed on their activity. A complex electronic system for identifying every company's client and conducting a detailed history of all operations was introduced as well.

To prevent money laundering, Limesco Ltd. neither accepts nor pays cash under any circumstances.

The company reserves the right to suspend any client's operation, which can be regarded as illegal or, may be related to money laundering in the opinion of the staff.

If you violate any provision of Candy.casino Terms and Conditions, we reserve the right not to open, suspend, close your Player Account, withhold payment of your winnings and apply such funds as compensation.

You acknowledge that Candy.casino is the final decision-maker of whether you have violated our Terms and Conditions in a manner that result in your suspension or permanent ban from participation in our site. These Terms and Conditions can be change or updated without prior notifications of players. Before using the Candy.casino website, please read Terms and Conditions carefully. The fact of using the website confirms your consent with the Terms and Conditions. Our support team is available 24/7 on email support@candycas.com and Live chat. Good luck!

Candy.casino - website is owned and operated by WoT N.V. (License holder) reg. #129742 (Kaya Richard J. Beaujon Z/N, Curacao) Limesco Limited (Payment processor) (Payment provider with registration number HE 261682), Arch. Makariou III, 155 PROTEAS HOUSE, 5th floor 3026, Limassol, Cyprus.